I liked the Booklovers' Wiki from Princeton Public Library. It allows patrons to participate and feel that they are part of their library culture. It's just the sort of interactive participation we talked about in Web 2.0/Library 2.0. Patrons want to be heard and this Wiki gives them a chance to create, publish and connect.
As well as connecting with patrons, wikis are a great way for staff to share information. They are almost like an electronic version of the "Question Book" we have at the library: the invaluable little book where staff can record crucial information such as where to send empty toner cartridges, what to do if the newspapers aren't delivered and where the Christmas decorations are kept. This is as well as keeping staff up to date with current developments and sharing best practice procedures such as in the Library Success: Best Practice wiki.
No comments:
Post a Comment